NO MORE COUNTER SERVICE

People greeting people. Not screens.

Host replaces counter queues, QR codes, and POS tapping with the thing hospitality was supposed to be — a human conversation. Staff greet guests, take orders by talking, and get earpiece notifications when food is ready. Three service loops. Zero screens.

28 sec
From hello to kitchen ticket
3
Service loops, zero screens
0
POS taps per guest
100%
Staff-confirmed before kitchen
The Three Loops

Greeting. Table run. Delivery. All conversation.

Host isn't a single transaction. It's three continuous loops of human interaction, all powered by ambient audio intelligence.

01
Greeting

Guest walks in. You say hello. Order placed.

Knox walks in. "Hey Knox, the usual?" "Two flat whites, extra shot, and a banana bread." That's it. Order parsed, allergens checked, table assigned, kitchen ticket sent — before he sits down. 28 seconds of human conversation. Zero screens touched.

02
Table Run

"Anything else?" "Another coffee." Done.

Jamie walks the floor. Approaches table 8. "Can I get anything else?" "Yeah, another flat white." "No worries." The follow-up order is placed the moment the words are spoken. No walking back to a terminal. No tapping anything. Just conversation.

03
Delivery

Earpiece: "Table 8 ready." Pick up. Deliver.

Kitchen finishes the order. Jamie gets a quiet earpiece notification. Picks it up, walks it over. No bells ringing. No yelling across the cafe. No buzzer puck vibrating on the table. Just a person bringing you your coffee.

See it in action

Three loops. One shift. Watch.

A guest walks in. A table run happens. An order gets delivered. All conversation, zero screens.

The Difference

Everything that gets in the way of hospitality — gone.

What Dies
  • Counter queues
  • QR code ordering
  • POS screen tapping
  • Buzzer pucks
  • Yelling "Order 47!"
  • Walking back to a terminal after every table
What Lives
  • Eye contact
  • Human conversation
  • Staff who know your name
  • A cafe that feels like a friend's house
  • Speed — 30 seconds per interaction
  • Allergen safety — every order, every time
Why Host

Not a POS. Not voice ordering. A completely different service model.

Host doesn't bolt a microphone onto your existing checkout. It replaces the checkout entirely. Your staff become the interface. They walk the floor with an earpiece, greet guests by name, take orders through natural conversation, and deliver food when it's ready — no bells, no screens, no queues.

Hardware-agnostic — AR glasses, phone, earpiece, or fixed mic
Guest memory — returning visitors recognised, preferences recalled instantly
Allergen safety — dietary flags raised on every order, every time
Floor-wide awareness — staff know which tables need attention
Earpiece notifications — kitchen to floor without yelling
Eye Contact

Staff never look away from the guest. The order happens in the conversation.

Allergen Safe

Dietary flags checked automatically. Cross-contamination warnings before kitchen.

Guest Memory

Returning guests greeted by name. Preferences, loyalty, and history recalled.

Earpiece Delivery

Kitchen-to-floor notifications. No bells, no buzzers, no yelling.

A Real Interaction

This is what it sounds like.

Staff

Hey Knox, good to see you again. The usual?

Knox

Two flat whites, extra shot. And a banana bread, toasted.

Staff

Oat milk, right? Want to sit inside or outside?

Knox

Outside. Thanks.

Staff

Table 7 is yours. Be right out.

28 seconds later

Kitchen ticket sent. Allergens checked. Loyalty updated. Guest seated.

Ready to bring real hospitality back?

Book a 20-minute demo. We'll show you three service loops running live — greeting to kitchen ticket to table delivery. All conversation. Zero screens.

Host is part of Tailor Intelligence — ambient intelligence for the industries that matter.